Payment Policies



All payment is expected at the time of service

Payment is required at the time services are rendered unless other arrangements have been made in advance. This includes applicable co-insurance and co-payments for participating insurance companies. Elite MedSpa accepts cash, personal checks, Visa, MasterCard, Discovery and American Express. There is a service charge for returned checks.


Outstanding Balance

Patients with an outstanding balance of 60 days overdue must make arrangements for payment prior to scheduling appointments. We realize that people have financial difficulty. Please communicate with our staff so that we may assist to solve the matter with you.


Insurance

We bill participating insurance companies as a courtesy to you. You are expected to pay your deductibles and co-payments at the time of service. If we have not received payment from your insurance company, you will be expected to pay the balance in full. You are responsible for all charges.


Billing Questions

If you should need any assistance or have questions, please call us between 8:00 a.m.—4:00 p.m., Monday through Friday at 702-565-9355


Refunds

Overpayments will be refunded upon written request to the responsible party within 30 days of our office confirmation.


Missed Appointments /Untimely Cancellations

Missed appointments represent a cost to us, to you and to other patients who could have been seen in the time set aside for you. If you are unable to keep your appointment, please give 24-hours notice to avoid charge. We reserve the right to charge for missed or untimely canceled appointments. Excessive abuse of scheduled appointments may result in discharge from the practice.